Between 2021 and 2026, the Paints & Coatings market is expected to grow at a CAGR of 2.9 percent, from USD 184 billion in 2021 to USD 212 billion by 2026.Paints and coatings are the most popular in Asia and the Pacific. The worldwide paints and coatings industry is being driven by rising construction and automotive demand.

Rafael A. Tirado Santos has over 20 years of experience in the coatings sector. Over time, he acquired a keen interest in customer service and the diversity of prospects available in the construction sector. As a result, the work became a passion for him, motivating him to take the next step, which was to establish his own firm more than 15 years ago.

Today, he can proudly state that, as a result of the enthusiasm that defines the company’s work, he and his staff can provide clients with an experience that surpasses their expectations, establishing Overall Contractors Group as an industry reference. Although Rafael is the president of Overall Contractors Group, Inc., he is still personally involved in every project, so he can guarantee the quality of the services, the dedication with which the entire team works, and, most importantly, the high level of excellence of the employees who comprise the company.

Rafael has been dedicated to the principles of quality in roof waterproofing, general construction, and painting. He has passed on all this knowledge and a strong sense of dedication to his employees, which he believes has helped Overall Contractors Group Inc. become a very successful family business with a valuable combination of experience that adds up to five decades of knowledge among its members.

The Company

Overall Contractors Group, Inc. company was founded in 2007. Since its inception, the whole team has been dedicated to providing comprehensive solutions for roofing, siding, painting, maintenance, and installation needs, among others. Today, the company is a leader in both the pharmaceutical and retail industries for safety, health and environmental compliance.

It is a dynamic company with a solid infrastructure, capable of developing large-scale projects on a national and international level. To date, it has completed projects in Puerto Rico, as well as in the United States, Trinidad and Tobago, Costa Rica, and the U.S. Virgin Islands, and its clients include leading companies in the pharmaceutical industry, the federal government, and private companies.

Overall Contractors Group, Inc. has a team of employees who are not only trained and qualified to the highest standards, but also certified by the world’s leading manufacturers in the construction industry. And that is critical to being able to offer a variety of services tailored to its clients’ time and goals. This merits an important commitment that guarantees performance, efficient response, and excellence, in addition to its many years of experience in various fields.

Each member of the Overall Contractors Group, Inc. team realizes how important their job is in sustaining the company’s good reputation. In recognition of this, the firm and its employees have received accolades such as Best Small Business, Celebrating Business Visionaries, notably in the CEO of the Year category. It is also a proud member of the Hispanic Chamber of Commerce of Metro Orlando.

In addition, Overall Contractors Group, Inc. is a certified contractor for the Florida Department of Transportation. It is also certified by the National Roofing Contractors Association (NRCA), UNIFLEX and GAF. Rafael opines, “We are also a member of the National Minority Supplier Development Council Inc., which ensures the highest standards of qualifications and practices.”

All this is very necessary to be a consolidated company as a reference in the industry. And this also implies a full-time commitment to safety, which is why the company is also a member of ISNetworld, which ensures that it not only provides the quality service mentioned, but also that each project is backed by compliance with governmental requirements in this regard.

Overall, Rafael thinks the fundamental key that sets the company apart is the certainty that it works with highly qualified professionals in each service area. The team works with industry-leading products, and the company’s service quality is exceptional.

Major Offerings  

The major goal of Overall Contractors Group, Inc. is to provide clients with unmatched experiences that exceed their expectations in the areas entrusted to the organization. As such, it involves interior remodelling, design and building, demolition, electrical and plumbing work. Roofing systems, where it provides, among other things, single-ply flashings, built-up roofs, SBS modified bitumen, sloping roofs, tapered insulation systems, coatings, and polyurethane spray foam. It also provides structural and building maintenance services, such as industrial tank restorations, pipeline refurbishment, and anti-corrosive treatments. Overall Contractors Group’s fourth line of business is commercial and industrial painting, where it provides interior and exterior painting, refinishing, new construction, and the epoxy system.

According to Rafael, every aspect that Overall Contractors Group covers with its services is closely related to people’s daily lives as individuals, to daily activities, to the fulfilment of the goals that one can achieve, and it also has to do with the well-being, the environment, and the health of communities, and that is a great inspiration. “All of this is closely linked to the vision and mission we have set for ourselves as a company, which serve as mottos for our continued growth. Our vision is to work hard every day to offer excellent and guaranteed services so that our company name is synonymous with quality and reliability,” says Rafael. He further adds, “Our mission is to achieve growth and expansion that positions us among the first in our service sector on an international level. We live every day to achieve, execute, and deliver this.“

Responsibilities as President

Rafael emphasizes the significance of offering great service and adhering to the highest quality standards at all times. He asserts, “We also foster a sense of belonging and permanence, and so I am very proud that many of our employees have been with us since the beginning of our company to this day.” He further adds that this is a testament to tradition, knowledge, mutual commitment, and also familiarity, and is reflected in an interest in building lasting and solid relationships with the company’s customers as well, so that they can be sure that the whole Overall Contractors Group team values their trust.

The most enjoyable part of Rafael’s workday is the satisfaction of seeing the job done well. He states, “It is very satisfying to see that the results reflect the commitment and effort put into each project, whether it is the simplest or the largest.”

Overcoming Obstacles

As Rafael sees it, the biggest obstacle in his career was probably the step to starting a small business due to various circumstances. However, he and the team have proven that all obstacles can be overcome with perseverance and hard work. He says, “Challenges never stop and serve to improve us and develop new strategies and solutions.”

As a company, Overall Contractors Group has experienced this in extreme situations such as the category 5 Hurricane Maria in 2017, several earthquakes that hit the Puerto Rico island, where its headquarters are located, and the COVID-19 pandemic. In each of these situations, it was ahead of the game and able to provide services to companies of prime necessity.

Views as a Leader

To be a great leader, Rafael believes that one must have bravery, passion, devotion, confidence, and ambition, but one must also be aware, emotionally sophisticated, and a trust-builder. It is also crucial to note that a strong leader understands when to delegate and relies on individuals who are highly suited to develop all aspects of the projects that are undertaken. As a result, a work team that contributes both operationally and strategically is formed.

Rafael’s advice to the next generation of leaders is to not be scared to take chances in order to make their goals come true, because they can. They must prepare themselves and continue to study.

Website: www.overallcontractors.com